7 Big Reasons to Choose 10D Techto Support Your Computer Network

1

Serving Local Oregon-based businesses and organizations for over 25 years – With over two decades of experience in Oregon’s tech world, we at 10D Tech are proud to offer our expertise and business solutions to local businesses all across the state — spanning all of this beautiful state's precious gems (even if they don't quite sparkle like diamonds). While our main office is in Corvallis, we also serve Salem, Keizer, Albany, Portland, Lebanon, Bend, Eugene and more! Our extensive history dates back to 1995 when ProAxis Internet was established as an internet service provider (ISP). Four years later Universal Telecom, a Competitive Local Exchange Carrier (CLEC) followed suit with a phone company build-out that served nearly 50,000 homes and businesses throughout Oregon. And then fast forward to 2006 where you find 10D Tech formed up and began to breathe tech life into local businesses and organizations in the state and beyond. Helping them navigate their cybersecurity network & IT needs. As fellow entrepreneurs ourselves, it's safe to say we know just how important getting your systems running smoothly is – so whatever challenges stand between you and success - don't hesitate to give us a call!

2

We Guarantee Communication and Response Time – Our experienced team and knowledgeable techs guarantee to answer every single call live - no robots or Auto Attendants here!. 10D Tech has a very experienced management team and technology engineers. We answer all support calls live and email submitted support tickets within contract-enforced time frames during office hours ... and often outside working hours. If we do happen to miss your call, we are most likely in the middle of some very important technology engineering work (it’s a tough job!), and not only will we get back to you ASAP but also donate $25 in YOUR name to one of our favorite local charities: Vina Moses Center or Stone Soup. Support issues are immediately placed into a trackable ticketing system enabling you to follow your support issue as the technicians work on a solution…. If we haven’t solved the issue while on the phone with you. From your first call to your most-recent support request, you will find a consistent experience that instills confidence and peace of mind.

3

We Prevent Surprise I.T. Bills – We help you establish budgets and a roadmap for your short/long-term business technology goals, so that surprise I.T. bills don't shock you like a bolt of lightning! Our presumptive planning helps prevent unexpected bills for licenses and equipment – our aim is to make sure your short-term goals are on track AND that your long-term dreams become a reality It's our mission to ensure all tech investments lead toward success - no more unexpected license or equipment fees costing an arm & leg. Let us be the ones to make these ambitious plans happen!

4

We Give You Clear, Layman's Descriptions - We get it. Technology can be confusing and that's why we are here to translate the tech-speak into a clear, simple language you'll easily understand. Here at 10D Tech, we've got your back! Our team is trained to give you clear, easy-to-understand descriptions regarding any computer issues or solutions so that no one has to feel confused and overwhelmed by the technical jargon - a tactic sometimes used by other companies in order to oversell their services. You can trust us for explanations tailored especially for you!

5

We Promise You Will Be Given The Time You Need – At 10D Tech, we understand that the needs of each client vary greatly. Our commitment to this is stronger than ever! We go above and beyond to ensure your success – With our experienced technicians, we'll provide the efficient solutions that you need to get ahead. We pledge to take all the time you need - our engineers will diligently work with your team until every issue has been conquered and a tailored solution for your project takes flight! No problem too big or small – together, let’s get it done so you can start soaring past expectations.

6

We Demonstrate Professionalism with a personal touch – With 10D Tech, you'll get way more than an impersonal vendor looking to score a sweet payday. We know your hard-earned money is valuable, so we won't take it lightly! Here at 10D Tech, our priority is to give you more than just a service – we are here as partners. No cold faceless vendors in sight -we recognize the importance of creating value for every penny spent and will always work with the utmost professionalism but never forget about those beloved personal touches. We treat your budget like it's our own—and that means giving the best value possible!

7

One Call Does It All – Get all your technology needs fixed with one call to 10D Tech! The 10D Tech Experience is the perfect solution for businesses needing Managed I.T., Consulting & Planning, VoIP Services, Backup & Disaster Recovery, Cybersecurity Solutions and more – no multi-company juggling needed anymore. Plus, our WiFi Network Design and Cloud Implementation will ensure you always stay connected while you move around the office or out into the warehouse.

Our CEO - Steve Roderick

10D Tech is an Oregon-based technology solutions company with roots deep into Oregon businesses since 1995.

Our Roots in Oregon Business

10D Tech is led by individuals who are no strangers to pioneering new industries and services. Directed by Steve Roderick, Richard Roderick and David Hodgert, the right experience is in place to deliver the very best of services with the extreme attention to detail that our clients expect.

Since 1995 Steve and Richard have brought best-in-class technology businesses to the Oregon marketplace. In 1995 they launched ProAxis Internet, which quickly became one of the largest internet companies in Oregon. In 1998 they started The GoHome Networks, which became a national powerhouse in real estate website development with patented server technologies. In 1999 they started a Competitive Local Exchange Carrier (CLEC, aka Local Phone Company) which provided a wholesale integrated technology service used by companies throughout the state to service over 50,000 end users.

Finally, in 2006 Steve, Richard and Dave started 10D Tech, which provides IT and telecom services to companies throughout the state of Oregon and services clients with offices in other states.

10D Tech quickly established that our experience makes us the perfect organization to assist any business with managed IT, telecom services, and cybersecurity. Through 25+ years of experience and ongoing training, our expert knowledge has made the 10D Tech crew exceptionally qualified to manage, secure, and support both data and voice networks.

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Meet the Leadership Team

Our Commitment

As fellow business owners, we have gained insight over the years into how to navigate business challenges successfully and how to maximize the use of technology to enable productivity.

With extensive knowledge in technology, systems, project management, development, delivery, security, and technical support, 10D Tech has a rich history as a local Oregon business.

For our clients, this means that when you call, you are greeted by a courteous staff member who loves their job, focuses on treating you as part of our family, and works hard to maintain and protect your network infrastructure. Alongside customer service, we take pride in knowing that we help keep small and medium-sized businesses safe and secure.

Our mission is clear:

Deliver the finest marriage of business and technology expertise while providing a “Ridiculously Superb Client Experience, No Exceptions!”

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21 Critical Questions Your IT Consultant Should Be
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