Tech Troubles Holding You Back? We’ve Got Solutions for That

Efficient IT support tailored for growing businesses in Salem.

Why Choose 10D Tech?

  • Quick IT Help, Just for You
  • Easy Automatic Updates and Backups
  • The Best Mix of Tech Know-How and Business Smarts
  • Smart IT Tricks to Save You Money
  • Strong Protection for Your Business Online
  • Total Confidence in Your IT Support

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT support should be for your business: (971) 915-9103

The 1st step: Consultation!

See what other clients are saying about us…

Quickest Tech Support Team! Immediate Response!

The cost savings is what initially drew us to 10D Tech, but we discovered right away that 10D Tech has the quickest tech support team; sometimes, they fix issues before we even get through the troubleshooting call.  Our non-profit ministry made the switch to 10D Tech, consolidating services across all of the Adult & Teen Challenge Pacific Northwest offices and have been very impressed with their support, the quick response time and ease of working with them. It's easy to provide support when everything is going well, but when things go poorly, that is when you need great support and 10D Tech provided it when we needed help.

Troy Center Director
Adult & Teen Support
Shedd, Oregon

Quick Response, Expert Knowledge, Goes the Extra Mile.

Not everyone can afford a technology expert on staff, 10D Tech fills that position for us by always knowing the best solutions to our problems, and guiding our technology needs in the best of practice solutions.

IT Director Old West Federal Credit Union
Hermiston, Pendleton, John Day, Union, Baker City, LaGrande, Burns

We Thought We’re The Only Client

The most significant benefit we have found is the nearly immediate response and resolution of workstation and network issues, IT concerns, new equipment installation, integration, onboarding, and more.  Our previous IT services provider only reacted to our issues, but 10D Tech proactively informs us of impending equipment issues, Virus warnings, or a better way to manage our network.

Christine IT Specialist
Supported Employment Services
Eugene, OR

The Level of Service is Exceptional

Moving to 10D Tech Managed IT Services has been a game changer for Community Outreach Inc. Before partnering with 10D Tech, we relied on a self-trained staff member for our IT needs. This approach was moderately successful for a while but wasn't sustainable or scalable. … We haven't used other IT firms before, but I can confidently say that 10D Tech's support is faster than having an in-house employee handle our IT needs. The level of service they provide is exceptional.

Ben Executive Director (Former)
Community Outreach, Inc.
Corvallis, OR

10D Prepared Us Ahead Of Time For Covid-19

10D Tech partnered with BCF staff a few years ago to prepare us for a local emergency/disaster. The commitment to our small team and bringing the Foundation's technology up to date as we prepared for the future enabled BCF employees to work from home seamlessly during the pandemic.

This preparation was instrumental in the staff's ability to complete regular work tasks and raise more than $300,000, aiding local non-profits and their clients during the pandemic response.

Chris President/CEO
Community Resource
Corvallis, OR

Read More From Our Clients

7 Big Reasons to Choose 10D Techto Support Your Computer Network

1

Serving Mid-Willamette Valley businesses for over 25 years – No other company can say they have this level of experience in Oregon. In 1995, our founders started an Internet Service Provider, ProAxis Internet. In 1999, we built a Competitive Local Exchange Carrier, i.e., a phone company, Universal Telecom. In 2006, 10D Tech formed to serve local businesses, Corvallis, Salem, Keizer, Albany, Lebanon, Eugene and surrounding areas with their Cybersecurity, Network & I.T. needs. As fellow business owners, we have gained insight over the years into how to successfully direct business solutions and solve business technology problems.

2

We Guarantee Communication and Response Time – We answer every call Live! In a world where technology changes every day, consistency is hard to come by. 10D Tech has a very experienced management team and technology engineers. We answer all support calls live and email submitted support tickets within 30 minutes during posted office hours. If you catch us not holding to that standard, we'll donate $25 to Vina Moses Center or Stone Soup in your name. Support issues are immediately placed into a trackable ticketing system enabling you to follow your support issue as the technicians work on a solution. From your first call to your most-recent support request, you will find a consistent experience that instills confidence and peace of mind.

3

We Prevent Surprise I.T. Bills – Using presumptive planning, we help you establish budgets for future technology investments. We work with you closely to help roadmap your short and long-term business technology goals. You won't get a surprise bill for thousands of dollars for unexpected license or equipment fees.– We want to help you by making these goals happen so that you can achieve success.

4

We Give You Clear, Layman's Descriptions – We respect you and understand that you may not be a "technology speaking" person. Every team member is trained to explain the issues clearly and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other I.T. companies.

5

We Promise You Will Be Given The Time You Need – We will take the time to listen to the issues our new client has had in the past. Our engineers collaborate with your team and deliver the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and, one by one, implement the solutions we have agreed upon.

6

We Demonstrate Professionalism with a personal touch – With 10D Tech, you are getting a partner, NOT a faceless vendor looking to charge you for whatever possible. We recognize it is your money and we won't advise anything that we wouldn't implement ourselves. We are sensitive to your bottom line as local business owners ourselves. We will always strive to give our clients the best value they could get.

7

One Call Does It All – No more dealing with multiple companies for your technology needs. 10D Tech will handle all aspects of your Cybersecurity, Network and I.T. Services through our Technology Concierge Service. Our service offerings include; Managed I.T. Solutions, Technology Consulting & Planning, Backup & Disaster Recovery, Cybersecurity, Help Desk Services, Cloud Solutions, and Wireless Network Design & Implementation.

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

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Cybersecurity Services

We’ll improve your company’s defense from cyber-attacks by implementing a range of policies, tactics, and technologies that are second only to none!

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Cloud Services

Cloud services give you the power to collaborate using the Internet and intranet in your office to make doing business more efficient.

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Data Backup and Recovery

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

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About 10D Tech

10D Tech is led by individuals who are no strangers to pioneering new industries and services. Directed by Steve Roderick, Richard Roderick and David Hodgert, the right experience is in place to deliver the very best of services with the extreme attention to detail that our clients expect.

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